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See what our clients have to say about us:
"I'm responsible for bottom line. The Grove Group achieves my targets for me, they make a difference. It's that simple."
Stuart,
National Sales Manager.
 
   
 
Welcome to the Grove Group.

From our internationally positioned, leading outsourced contact centres based in Cape Town and Johannesberg, South Africa, we help companies from diverse market sectors Win/Retain and/Grow a profitable customer base with highly competitive cost per sale/contact economics.
Our successful combination of the right people, technology, location and management has established our blueprint to deliver success for our clients. We provide inbound, outbound, automated and web-enabled customer contact solutions for a varied client base.

About Our Company

We operate call centers in South Africa with a support office in London to serve our UK clients.

Our understanding of offshore transitions, outsourcing, direct marketing, telephone techniques, recruiting, training and developing high quality staff enables us to communicate our client's brand values in a highly professional, seamless way while also optimising transaction value from every contact.

 
 
Our Approach
 

Unlike many of our competitors our services are not prescriptive. We offer the ultimate in flexibility and work in partnership with you to deliver a service that represents you.

We achieve this by combining all the advantages of an advanced technology contact center with the professional expertise of our highly trained team. We have established ourselves as an invaluable ally to many companies by delivering outsourced contact center services.

 

 
 

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